PRIVACY POLICY


Effective Date: September 1st, 2026.

Wavecast Studios LTD (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information in accordance with Alberta’s Personal Information Protection Act (PIPA) and applicable Canadian privacy laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, book services, or communicate with us.

1. Information We Collect

We may collect the following types of personal information:

Contact Information
Name, email address, phone number, and any other information you provide when contacting us or booking services.

Booking Information
Details related to your studio booking, including service type, date, time, and any additional information you choose to provide.

Payment Information
Payments are processed securely through Stripe. We do not store full credit card numbers or CVV codes on our servers. Stripe may store your payment method in accordance with its own privacy policy to facilitate future transactions consistent with our booking terms.

Technical and Usage Information
When you visit our website, certain information may be collected automatically, such as your IP address, browser type, device information, and pages visited. This information may be collected through cookies and similar technologies provided by Squarespace or third-party analytics tools.

2. How We Use Your Information

We use personal information for the following purposes:

  • To provide and manage studio bookings and services

  • To process payments and, where applicable, charge for services in accordance with our booking terms

  • To communicate with you regarding bookings, inquiries, or customer support

  • To improve our website, services, and user experience

  • To comply with legal and regulatory obligations

We do not sell your personal information.

3. Service Providers and Third Parties

We use trusted third-party service providers to operate our business, including:

  • Squarespace (website hosting and infrastructure)

  • Acuity Scheduling (by Squarespace) (online booking and scheduling)

  • Stripe (payment processing)

These providers process personal information on our behalf and in accordance with their own privacy policies. We encourage you to review their privacy policies for more information about how they handle data.

We may also disclose personal information if required by law or to protect our legal rights.

4. International Data Transfers

Some of our service providers may store or process personal information outside of Canada, including in the United States. As a result, your information may be subject to the laws of those jurisdictions, including lawful access by foreign courts or government authorities.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or dispute resolution requirements. When personal information is no longer required, it will be securely deleted or anonymized.

6. Cookies and Tracking Technologies

Our website, hosted by Squarespace, may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve functionality. You can manage cookie preferences through your browser settings.

7. Safeguarding Your Information

We take reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. Access to personal information is limited to those who require it for business purposes.

8. Your Rights

Under applicable privacy laws, you have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Withdraw consent to the collection or use of your personal information, subject to legal or contractual restrictions

To exercise these rights, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date.

10. Contact Information

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Wavecast Studios
Unit 409, 7015 Macleod Trl SW, Calgary, AB T2H 2K6
Alberta, Canada
Email: hello@wavecaststudios.com